CUSTOM DESIGN

Terms and Conditions for Custom Design Requests

1. Agreement Overview
By submitting a custom design request to CL Design Company, you agree to abide by the following terms and conditions, which govern the creation of custom designs, including alterations to existing designs or new designs created from scratch.

Please contact us at cldesignco.cl@gmail.com with custom inquiries. Please allow 24 hours for response.

2. Custom Design Requests

• New Designs: If you request a completely new design, you acknowledge that it will be created from scratch based on your descriptions, specifications, and any reference materials you provide.
• Alterations to Existing Designs: If you request alterations to an existing design, we will modify the original design according to your specifications, within the limits of the original work and the complexity of the requested changes.
  

3. Deposit and Payment Terms

• Deposit: A non-refundable deposit of $25 is required to secure time for the custom design request. This deposit is paid upfront. There will be no physical product for you. This is solely for the design creation. Any apparel purchased will be at an additional cost.

4. Design Process and Timeline

• Consultation: A detailed consultation will take place before work begins, during which you will provide all necessary information, including your project goals, preferred style, and reference materials.
• Initial Design Draft: Based on the consultation, we will create and deliver an initial draft of the design.
• Revisions: You are entitled to 3 rounds of revisions after receiving the initial design draft. Additional revisions beyond the agreed number may incur extra charges.
• Timeline: The timeline for completion will be established based on the scope of the project and your feedback. Delays may occur due to revisions or client approval delays, and we will notify you of any changes in the estimated completion date.

5. Client Responsibilities

• Clear Instructions: You are responsible for providing clear, complete, and accurate instructions for your design request. This includes all reference materials, specific design preferences, and any revisions you want to be made.
• Timely Feedback: You agree to provide timely feedback on design drafts and revisions. If feedback is delayed beyond [X] days, we reserve the right to consider the project complete and issue a final invoice.
• Intellectual Property: You confirm that all materials you provide for use in the design (e.g., images, logos, text) are either owned by you or that you have permission to use them. You agree to indemnify us from any claims arising from the use of such materials.

6. Cancellation and Refunds

• Cancellation by Client: If you decide to cancel the project after the deposit has been paid, the $25 deposit is non-refundable. If work has already begun on the design, further cancellation fees may apply based on the amount of work completed at the time of cancellation.
• Refund Policy: The $25 deposit is non-refundable under any circumstances once it has been paid. Any refund of final payments is at our discretion and only in the event that we are unable to deliver the agreed-upon work.

7. Amendments
These terms and conditions may be amended from time to time. Any changes will be communicated to you before starting any new design work or revisions. By proceeding with your custom design request, you acknowledge that you have read, understood, and agreed to these terms.

By submitting a custom design request and paying the deposit, you confirm that you have read, understood, and agree to the terms and conditions outlined above.